Frequently Asked Questions
Who makes your products?
We're a mother and son team who handcraft everything ourselves from our home studio. From formulating and pouring to designing, printing and cutting our own labels - every step is done by us with care.
Where can I find your products?
We sell exclusively through this website and at Makers in Polo Park (Winnipeg). This allows us to focus fully on providing you with excellent customer service, rather than juggling multiple platforms or retail spaces.
Do you offer classes, events, or wholesale?
At this time, we do not offer classes, events, or wholesale options. Our energy goes into creating high-quality products and getting them directly to you.
How long does it take to fulfill an order?
Most items are made to order, and we usually take about 5 days to fulfill. If your order will take longer, we’ll notify you right away.
What if I would like to place a larger order?
For larger orders, feel free to reach out about fulfillment timelines. With enough lead time, we’ll be happy to accommodate your needs.
What’s the best way to reach you with questions?
You can always contact us through our website or email LiseFiolaCreations@gmail.com. We love hearing from you, whether it’s about product availability, order timelines, or any other inquiries.